triOS College of Business, Technology & Healthcare is an award-winning private career college who has served over 20,000 students and hundreds of education professionals over the past 20 years. The College is expanding at a rapid pace and already has 10 facilities scattered across Ontario. triOS recently came to the realization that in order to serve their students to the best of their ability, they would need a new phone system.
Frank Gerencser, Chairman and CEO of triOS College was days away from signing a million dollar deal for a new phone system with another company when he met with Jody Schnarr, CEO of Fibernetics. Although Frank had invested months of time into negotiations with this other company, the NEWT Business Phone System was just too good of an opportunity to pass up on.
Instead of switching to a phone system that offers 3 times the performance for the same price as their previous phone system, triOS decided to switch to the NEWT Business Phone System as it offers ten times the performance for $10,000 less a month.
Besides from the fantastic money saving components of the NEWT Business Phone System, Frank really liked how the system is tailored to meet the needs of businesses operating in multiple locations. Since NEWT runs over their own Fibernetics CLEC Network, long distance charges are virtually eliminated. Frank also liked how the NEWT System ties all of the locations together under one 4 digit dialing system.
Jason Toms, Manager, IT Services, was astonished when he learned of all of the great features that the NEWT Business Phone System has to offer. Of the 80+ features, there were a few specific ones that really stood out to him.
The Conference Bridge feature allows for any number of callers to dial into a teleconference with a specific PIN code. Jason noted how this feature will save triOS hundreds of dollars a month, as they no longer have to pay other companies to talk to themselves.
Jason saw great value in the Voicemail to Email feature – where callers leave voicemail on the NEWT Business Phone System and an email is sent to the recipient notifying them that they have a new voicemail. Jason also liked the Find Me Follow Me feature – where calls are routed to multiple numbers simultaneously or in a sequence ie: office extension, cell, home. Both of these features keep staff well connected to each other and allow them to be more responsive to students.
Jason appreciates how easy the NEWT Business Phone System is to operate and found triOS’s transition to the system quick and smooth. It only took an hour of training for staff to understand how to manage the system and triOS will end up saving 1000’s of dollars as they will no longer have to pay to bring in professionals to fix their console. Jason likes the Desktop Console as it significantly improves call management by increasing visibility of extensions and calls for triOS, once again making life easier for staff.
NEWT is providing a phone system that will allow triOS to continue to grow and save money at the same time. Check out more of the testimonials from Frank and Jason and some more benefits of the NEWT Business Phone System for Education.
