The Alzheimer Society Peel was first incorporated in 1983, and has worked for over 30 years to find the cause, prevention and cure for Alzheimer’s disease and related dementias. They have offices located in Brampton and Mississauga and are one of 37 Alzheimer Societies that make up the Alzheimer Society Ontario network.
Before switching to NEWT, both locations were operating under different platforms, which made collaboration between locations difficult while also incurring costly long-distance charges. Teresa Gavin, CFO of the Alzheimer Society Peel describes the situation as “all of our systems and all our services at the different locations had a different carrier, and the phones were not compatible”. The Peel chapter had also undergone a massive expansion, going from 50 to 120 employees in just four years. In order to accommodate this expansion and also remain flexible for future development, the Alzheimer Society Peel decided to unify all seven of the Peel locations including the St. Catharines and Brampton facilities using the NEWT Business Phone System.
wordmark_peel NEWT Case Study: The Alzheimer Society PeelThe benefits from switching were evident immediately, as employees within the four locations could communicate easier by simply dialing a three-digit extension instead of the normal 10-digit phone number. This also eliminated the long-distance charges that the Society would normally accrue when calls between locations were made, “some of our bills are 99 cents” exclaimed Gavin. In addition to the savings on long-distance, the Alzheimer Society Peel also experienced savings on their monthly phone and Internet costs, “just with the initial proposals, we were saving a couple hundred dollars a month, and for us a couple hundred dollars a month goes a long way”.
Switching to the NEWT Business Phone System has helped the Alzheimer Society Peel increase their collaboration among employees in the same location as well as other locations. With free features from NEWT like Conference Bridging, employees from different locations are now able to connect seamlessly.
When Gavin was asked about the choice between NEWT and the competition: “it was a no-brainer”.
For a non-profit like the Alzheimer Society, the bottom line and improving processes are keys to their success. For more on what NEWT Business Phone System and NEWT Business Internet Services can do for your organization, please drop by the NEWT Website or give us a call at 1 (888) 996-6398.