28 06, 2021

Client Profile: Moffatt & Powell RONA Leverages NEWT Technology During Pandemic

2021-06-28T15:00:04-04:00June 28th, 2021|Canadian Business Tips, Featured, NEWT, NEWT Business Services, NEWT Features, NEWT Managed PBX|

For sixty-five years, Moffatt & Powell RONA has been providing homeowners and DIYers with building and home improvement solutions. Their aim is to provide the best customer service experience throughout their communities, and they weren’t going to let a pandemic drive a wedge between them and their goals. “Pre-pandemic, every call had every phone

7 12, 2020

Business Continuity in the Retail Industry: What Can Retailers Do to Navigate the Global Pandemic?

2021-04-16T18:24:16-04:00December 7th, 2020|Canadian Business Tips, NEWT, NEWT Business Services|

COVID-19 has been devastating for many businesses around the world. One of the most impactful market disruptors in a long time, this pandemic has opened a window of opportunity for businesses to adapt. It is a wake-up call to have a crisis plan ready. The current situation in this new world demands a

22 04, 2015

If you don't know what "Mobilegeddon" is, your business is in trouble

2015-04-22T09:36:29-04:00April 22nd, 2015|Canadian Business Tips, NEWT|

Change is upon us. As of April 21st, Google shook up the world of search results. This revolution, nicknamed “Mobilegeddon”, has the potential to be extremely destructive to many brands, especially small businesses. Google has determined that about 60% percent of online users are using a mobile device to access web material. In reaction, Google rolled

15 10, 2013

Communication Is At The Heart Of A Successful Business

2013-10-15T02:46:39-04:00October 15th, 2013|Canadian Business Tips|

Communication is the heart of every success business.  That statement has gone from being just a “general rule of thumb” to a really powerful business model.  Why?  Because technology has evolved our communication process and tools.  Your business isn’t just about your phone system anymore.  In today’s business world, you have to be accessible and

26 07, 2013

Canadian Business Tips: Get All Your Employees to Ask Questions

2013-07-26T10:25:06-04:00July 26th, 2013|Canadian Business Tips|

According to Hal Gregersen, a leadership and innovation professor at INSEAD and co-author of the book "The Innovator's DNA," asking questions is a practical tool to help you come up with new ideas, solve problems, and gain different perspectives. To that end, Gregersen developed a questioning method, which he calls "Catalytic Questioning." In a recent article in the Harvard Business Review,